At the completion of this session, participants will be able to:

1. Understand the historical and legal basis for unionization and collective bargaining.
2. Explain how labor unions function in general and also specifically within the venue management industry.
3. Discuss what venue functional areas are most often unionized
4. Explain the collective bargaining process
5. Describe the techniques needed to manage unionized employees.
6. Evaluate a venue on its past and current management-union relationship

For Course Documents – click on the Exercise Files link to view or download.