At the conclusion of this session, participants will be able to:

• Identify the general factors and elements that affect crowd dynamics
• Understand the specific industry challenges of venue management that influence crowd behavior
• Better understand contemporary expectations of minimum preparedness for potential issues arising from crowded places
• Understand how the key dynamics of force, information, space and time, shape crowd behavior
• Have an increased understanding of essential components of developing crowd management strategies and plans

For Course Documents – click on the Exercise Files link to view or download.